FAQ

Package Pros got its start as a premier cargo carrier for companies including Amazon and FedEx, from there we have grown and evolved into a full-service transportation provider servicing all 48 contiguous states. Our leadership team has a combined 30+ years of experience within the logistics industry. With the ability to tap into that extensive experience, and also leverage the many partnerships that we have built along the way, we can handle whatever shipping requirements that may be needed to ensure that your cargo is delivered safely and on time.

Full Truckload – Dry Van, Refrigerated, Flatbed, and Specialized Equipment

LTL – Shipments ranging from 1-10 pallets

Drayage – Container drayage services are available at all major ports and intermodal terminals

Driver Tracking – See where your shipment is at all times during transit

24/7 support from your dedicated account representative

Extensive carrier vetting process

In-house accounting and document gathering (no factoring companies or other outside services will have access to your information)

1. Leverage Relationships

A good freight brokerage knows that the relationship between them and a shipper should be a true partnership. When you succeed, they also succeed. Having an ally in this complex industry means having a trusted resource to turn at any time.

2. Save You Time

Your freight broker maintains relationships with thousands of pre-vetted carriers to ensure that you always have the correct equipment and capacity when you need it. This provides an additional peace of mind knowing that any carrier picking up your shipment has already been vetted for reliability and insurance requirements. They also provide a single point of contact for shipment updates and tracking saving you the headache of tracking down multiple carriers and drivers to ensure that everything is moving according to schedule.

3. Save You Money

The transportation industry is such a volitile market, it’s difficult to keep track of current market prices for a shipment. That’s where having a trusted logistics partner comes in handy, that is literally their job. They keep up with this ever-changing market so you don’t have to. Not just in the short term cost saving, but the long term as well. Should there be a claim or issue with a shipment, knowing that you have a broker to step in and switfly handle any problems that may occur from the time the product leaves the dock until it arrives safely at it’s destination.

4. Risk Mitigation

There is an extra layer of protection when you use a freight broker. From the extensive carrier vetting process, additional insurance provided, claims handling, document gathering, and accounting. You can be sure that your cargo and interests are top priority, giving you the peace of mind that we got your back.

We are a US-based full-service logistics company. Our experienced team is available 24/7 to assist with all of your transportation needs, no matter how intricate or complex. You won’t have to guess who is on the other end of your call because you will have a dedicated account representative to speak with every time. We strive to tackle some of the most common issues within the industry by providing quick response times, constant and accurate communication, and competitive pricing.

There are many ways to contact us! You can reach out to our general email for an immediate response back from a real person (brokerage@packageprosllc.com) or you can contact your account representative directly. Visit the “Our Team” page for individual contact information.